FAQs

On entry using the CampusCard or the license plate number stored in the “PaymentPortal” service area, discounted parking is available to students in the Parkplatz Ost, Parkhaus Ost and Parkhaus experimenta parking facilities. The Parkhaus Mitte parking facilities are available to staff. Payment is effected via the credit balance on the CampusCard. The credit balance can be topped up online on bildungscampus.life or at the on-site top up terminals.

Entry using the CampusCard or the license plate number stored in the “PaymentPortal” service area is only possible if the CampusCard has been previously topped up with credit on bildungscampus.life and if the terms of use for the payment services have been activated. The CampusCard must be validated on site prior to exit. All CampusCard validation terminals can be found on the site map in the “Service” section. Otherwise, entry is possible at all times at the standard parking rates (paper ticket). You can find an overview of all rates and parking facilities on the Bildungscampus here.

The Parkhaus experimenta is situated about 10 minutes on foot from the Bildungscampus (Bahnhofstraße 6/1, 74072 Heilbronn). Additional parking spaces are available to students when parking using the CampusCard or the license plate number stored in the “PaymentPortal” service area. The following discounted parking rates apply: A fee of 1.50 euro/hour will be charged for each hour begun. From the third hour, a 3.00 euro day ticket will be charged. A 3.00 euro/hour nighttime rate applies between 3a.m. and 6a.m. Alternatively, CampusCard holders may book a 30-day ticket for 40.00 euros via the PaymentPortal service area. (The 10-day Flexticket is NOT valid in the Parkhaus experimenta).
All rates are summarized here in the overview.

On entry using the CampusCard or the license plate number stored in the “PaymentPortal” service area, discounted parking is available to students in the Parkplatz Ost, Parkhaus Ost and Parkhaus experimenta parking facilities. The Parkhaus Mitte parking facilities are available to staff. Depending on the parking duration, the following parking fees will be deducted from the CampusCard upon exit: A fee of 1.50 euro/hour will be charged for each hour begun. From the third hour, a 3.00 euro day ticket will be charged. A 3.00 euro/hour nighttime rate applies between 3a.m. and 6a.m. Alternatively, CampusCard holders may book a 10-day Flexticket (18.00 euros for students / 25.00 euros for staff) or the 30-day ticket for 40.00 euros in the “PaymentPortal” service area on bildungscampus.life.

Standard non-discounted parking rates apply to visitors who do not hold a CampusCard. All rates and parking facilities are summarized here in the overview.

Short-stay visitors to the Bildungscampus are advised to drive into the Parkhaus Mitte and draw a standard paper ticket. Parking fees are only charged if the parking duration exceeds 15 minutes. In addition to that there is a “Kiss & Ride Zone“ behind the Josef-Schwarz-Schule Heilbronn (Bildungscampus 10/Gaswerkstraße).

The 10-day Flexticket consists of a discounted package of 10 individual day tickets which may be used flexibly. In the same way as a standard day ticket, the ticket allows as many entries and exits as desired between 6a.m. and 3a.m. the following morning; after that the nighttime rate applies (3.00 euro/hour).

The 10-day Flexticket is valid for the parking facilities Ost and Mitte of the Bildungscampus. (It is not valid for the Parkhaus experimenta.)

The 10-day Flexticket may be booked in the “Payment Portal” service area on bildungscampus.life (students 18.00 euros/staff 25.00 euros). The 10-day Flexticket may be used immediately after purchase. After purchase, the ticket is valid for one year. Unused day tickets expire after this period, upon exmatriculation/termination of the business relationship or upon expiry of the CampusCard validity. A transfer or refund of remaining day tickets is not possible.

If a 10-day Flexticket and a 30-day ticket are booked to the CampusCard, the 30-day ticket is automatically used first.

The 10-day Flexticket and the 30-day ticket are valid both for parking with the CampusCard and for entry / exit using the license plate number.

The 30-day ticket is valid over 30 calendar days in a row of the same or two consecutive months and costs 40.00 euros. The desired starting date can be individually set during the booking process. The 30-day ticket allows as many entries and exits as desired and includes the day and nighttime rates. (No additional nighttime rate is booked.)

The 30-day ticket may be booked in the “PaymentPortal” service area on bildungscampus.life.
Important: The ticket may not be purchased for use on the same day; it is valid on the following day at the earliest. To activate the ticket, it must always be used for an entry first. The ticket cannot be bought and then used for an exit.

The 30-day ticket is valid for the parking facilities Ost and for the Parkhaus experimenta (for students) as well as the Parkhaus Mitte of the Bildungscampus (staff). The 30-day ticket does not include a parking space reservation or lease. A vacant parking space cannot be guaranteed.

If a 10-day Flexticket and a 30-day ticket are booked to the CampusCard, the 30-day ticket is automatically used first

The 10-day Flexticket and the 30-day ticket are valid both for parking with the CampusCard and for entry / exit using the license plate.

It is only possible to book a 10-day Flexticket / 30-day ticket online via the PaymentPortal service area on bildungscampus.life.

The 30-day ticket can be canceled, provided that the validity period of the ticket has not yet begun. Cancellation is currently not possible for the 10-day flexticket.

No. There is no automatic renewal. The ticket can always be booked again as required in the PaymentPortal service area on bildungscampus.life. An automatic reminder is sent by email shortly before expiration of the ticket.
Alternatively, the "subscription function" can be used for the 30-day ticket. If the subscription is activated, the next ticket will be booked automatically five days before the existing 30-day ticket expires.
Attention: Your CampusCard must be loaded with sufficient credit for this. If the validity period of the ticket has not yet begun, the parking ticket can be canceled.

The 30-day ticket can be purchased as a single ticket by clicking on the 'Buy new parking ticket' button. Five days before the parking ticket expires, an automatic reminder is sent by e-mail to book a follow-up ticket if necessary. Alternatively, the subscription function can be used. If the subscription is activated, the next ticket is automatically booked five days before the current 30-day ticket expires.

Attention: Your CampusCard must be loaded with sufficient credit. If the validity period of the ticket has not yet started, the parking ticket can be canceled. The subscription function continues until you deactivate the function.

No. This is not possible because entry and exit is granted using the personalized CampusCard.

No. The 30-day ticket does not include a parking space reservation or lease. A vacant parking bay cannot be guaranteed.

CampusCard holders park at discounted rates. Enter or exit the car park or parking facilities by holding the CampusCard against the reader or via the license plate number stored in the “PaymentPortal” service area. Parking fees for hourly or daily parking are automatically deducted from the CampusCard credit balance upon exit. The credit balance can be topped up online in the ”PaymentPortal” service area on bildungscampus.life or at the on-site top-up terminals. Note: It is possible to set up automatic credit top-up on the CampusCard. Furthermore, CampusCard holders receive an email if the credit balance of the card falls below 3.00 euros.

The 10-day Flexticket / 30-day ticket must be booked in advance in the  “PaymentPortal“ service area on bildungscampus.life . The ticket is automatically stored on the CampusCard and is recognized by the card reader. Please note: The 10-day Flexticket may be used immediately after purchase. The 30-day ticket is only valid from the following day. If a 10-day Flexticket and a 30-day ticket are booked to the CampusCard, the 30-day ticket is automatically used first.

External Bildungscampus visitors receive a paper ticket at the barrier, and this has to be paid for at the ticket machine prior to exit.

No. If a paper ticket is drawn, the ticket must be validated at the ticket machines prior to exit. Discounted parking rates in the designated parking facilities only apply, if the CampusCard is used at entry. In this case, payment is deducted from the credit balance of the CampusCard upon exit.

An overview of all CampusCard transactions for the last 30 days is displayed in the PaymentPortal service area on bildungscampus.life using the “My transactions” function. If parking tickets are booked to the CampusCard, a small, blue “P” icon will appear on the right side of the respective line, through which you can open and download the receipt as a PDF document. In addition, each time a booking is made, email confirmation is sent.

Students and employees with a personalized CampusCard can hold the card against the card reader at the barrier to enter. Alternatively, the license plate number can be stored in the service area “PaymentPortal” (section “parking)”. Parking is then conveniently carried out via license plate recognition. In both cases, payment is made automatically on exit using the credit on the CampusCard. The credit balance can be topped up online in the ”PaymentPortal” service area on bildungscampus.life or at the on-site top-up terminals.

Important: Since the payment functions constitute an extended CampusCard service, additional terms of use apply to them. To start, register once in the service area "PaymentPortal" under bildungscampus.life to activate the payment function of your CampusCard. Only then is it possible to enter the parking facilities which are subject to fees with the CampusCard. The CampusCard must be validated on site and have a credit balance prior to exit. All CampusCard validation terminals can be found on the site map in the “Service” section.

Please note: You must always enter and exit with the identical medium. In other words: If you enter the parking facilities by using the license plate number, the license plate must also be used to exit. The same applies when entering with the CampusCard.

All parking facilities may be used by visitors to the Bildungscampus at the standard rates (paper ticket). You can find an overview of all rates and parking facilities on the Bildungscampus here.

Since the payment functions constitute an extended CampusCard service, additional terms of use apply to them.To start, register once in the service area "PaymentPortal" under bildungscampus.life to activate the payment function of your CampusCard. Only then is it possible to enter the parking facilities which are subject to fees with the CampusCard.

You will find several cross-access points on the bildungscampus.life platform taking you to the “PaymentPortal” service area. For example, on the start page or in the “CampusCard” navigation section. The CampusCard may be topped up with credit immediately or parking tickets may be booked here.

The CampusCard must be validated on site and have a credit balance prior to exit. All CampusCard validation terminals can be found on the site map in the “Service” section.

This varies depending on the ticket type:

With the day-ticket, unrestricted entries and exits within the daily rate (6 a.m. to 3 a.m.) are possible without additional fees. The same applies to the 10-day Flexticket. (In the period from 3 to 6 o'clock in the morning, the night rate applies at 3.00 euros / hour.)

The 30-day-ticket is valid for the day & night rate. An unlimited number of entries and exits are possible without additional fees for the validity of the parking ticket.

Entry with the validated CampusCard or the license plate number stored in the service area “PaymentPortal” (section “parking)” is possible at all times. In order to exit, there must be sufficient credit on the CampusCard to cover the parking duration and the associated fees.

Note: Use the “Automatic top-up” function in the PaymentPortal service area on bildungscampus.life. When the credit balance of your CampusCard falls below an amount defined by yourself, the CampusCard will automatically be topped up by a previously defined amount. Furthermore, each CampusCard holder receives an email reminder as soon as the current credit balance falls below 3.00 euros.

It is possible to leave the car park using a so-called “loss ticket”. These can be obtained at the parking terminals against payment of a fee.

The CampusCard can be reported lost online at any time via your user account on bildungscampus.life using the “Lost CampusCard” function. As such, the card is blocked and the printing of a replacement card is initiated.
Please note: The printing of a replacement card may be subject to fees.

You can take a break from driving at any time. To do this, click on "Break" in the app. When the CampusRad is parked, lock the bike with the lock on the back wheel by pressing down the lever. The LED display now lights up orange - the bike is still booked for you.

You can end the pause by clicking "Continue" in the booking. The lock opens automatically and the LED display is green.

A total of fifty CampusRad bikes are exclusively available, free-of-charge for 2 hours (120 minutes) per ride (duration including stopovers). Starting from the 121st minute, 1.00 euro is charged for each additional half hour (30 minutes) started. If the CampusRad bike is not taken back to one of the four rental stations at the end of the ride and is left at a different location instead, a service fee of at least 10.00 euros is charged by the Deutsche Bahn for the return transport.

There are four stations for rental and return of the CampusRad bikes:

• Bildungscampus Ost (At Bildungscampus 5)
• Parkhaus experimenta (Bahnhofstrasse)
• Studierendenwohnheim W27 (Wilhelmstraße/Luisenstraße)
• Campus Sontheim (Hochschule Heilbronn)

These CampusRad bike stations are marked by small flags on the app’s map. If the CampusRad bikes are not returned to one of the four stations, a service fee of at least 10.00 euros will be charged by the Deutsche Bahn.